Community Manager


Salem, India

Community Manager

Job description


India’s cryptocurrency markets are booming, and post the SC verdict, the industry has grown manifold. More Indians are joining this exciting new industry and adopting the Bitcoiva platform. As a Community Manager you manage tour Telegram community forums and all engagement activities. You enhance the user experience and build a relationship of trust. You make this happen. You make a difference! Make a difference by Moderating conversations on Telegram Communities, addressing queries & feedback Working on growing membership and meaningful engagement Creating/Curating relevant content to drive engagement on the forums Identifying and building strong relationships with the most active members Managing brand announcements and communications to the community on the forums Handling escalations on the forums and routing them to the right channels/team members Maintaining the growth and engagement metrics dashboard  Managing event and campaign marketing activities within the community

Job requirements

An overall work experience of at least 2 years Understand crypto trading terminologies and lingo Fluent conversational skills in English on online platforms Ideally, someone who trades themselves Active follower of the blockchain and crypto industry who is up to speed with the market realities Capable of handling tricky conversations during escalations with members Calm and empathetic towards community members About Bitcoiva Bitcoiva is India’s largest and safest cryptocurrency exchange. Built with user experience and security in mind, Bitcoiva provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Bitcoiva aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Recognized and awarded for its contribution to the Indian emerging tech space, Bitcoiva is backed by investors such as Polychain Capital, Bain Capital Ventures, and HDR Group, operator of Bitcoiva.

Perks & Benefits

A selection of what we have to offer

  • Work-Life Balance
  • Competitive Salary and Benefits
  • High Performance Tools
  • Regular Team-building Activities
  • Fun and Friendly